ORDERS
We accept PayPal and all major Credit Cards, Visa Checkout, Apple Pay and PayPal Express Checkout.
ORDER PROCESSING TIME
Since our products are delicate, handcrafted items, our order processing time can vary depending on the quantities and models ordered. Order processing time is the time upon when we receive the order to the time it takes to prepare and package it for shipment. Typically, our orders are processed within 2 to 7 business days from the order date. Notifications and tracking information will be sent via email once the order has shipped. We are not responsible for shipping errors or delays due to incorrect information provided by the customer. We will make our best effort to ship out orders as soon as possible.
NOTE: If you have a big event that your require large quantities or custom colors, we recommend you contact us at info@partybonbons.com or 1-508-617-6350, to place a reservation or pre-order at least 30-45 days before your event, to guarantee on-time delivery.
PRODUCT RESERVATIONS/ PRE-ORDERS
We do accept product reservations or pre-orders. If you have a big event that requires large quantities or custom colors, you can contact us at info@partybonbons.com or 1-508-617-6350, to place a reservation. We strongly recommend that you reserve products at least 30-45 days before your event to guarantee inventory and on-time delivery. A 50% deposit is required and is non-refundable.
SHIPPING
All orders are shipped from Framingham, MA in the United States.
Party Bonbons ships to all states within the United States and worldwide. International shipment regulations, shipping rates and fees will be based on the destination Country. International orders once delivered to respective countries, may be subject to additional import taxes and fees that the customer is responsible for.
SHIPPING TIME
Shipping time is the time from when the package is shipped from our physical location to when it arrives at your door. The number of delivery days is based on the number of business days following the day of shipment, not including Saturday, Sunday, or holidays.
NOTE: WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS
UNITED STATES SHIPMENTS
Shipping time within the United States, 48 Contiguous states, can take approximately, 3 to 5 business days (not including Saturday, Sunday, or holidays) to be delivered.
INTERNATIONAL SHIPMENTS
International orders shipping time can vary based on the destination country. In general, international shipment times can take about 10 to 20 business days to arrive.
SHIPPING METHODS
Party Bonbons ships via the United States Postal Service (USPS) with the Priority Mail service or FEDEX service. Upon order checkout, you can calculate your shipping costs and choose the best shipping method for your needs.
SHIPPING FEES
At this time, a shipping fee is applied to all orders, unless a discount or promotional code is applied upon checkout.
SHIPPING CONFIRMATION
Once the order ships, a shipping confirmation will be emailed to you with the tracking number for the order. Please allow for 1-3 business days for the order to be processed and shipped from our location.
If you have further questions about your order and delivery, please contact us at info@partybonbons.com.
Thank you for visiting our store!